For product related technical queries, contact the Elanco Vets team:

Telephone: 01256 353131, selecting option 1 for technical services

Email: ElancoVets@elanco.com*

*please note this inbox will be checked during the next business day. If you require an urgent response to a product-use query, suspected adverse event or quality complaint regarding an Elanco product, please call 01256 353131 choosing option 1 for technical services. Outside of office hours, your call will be forwarded to our medical answer service and an Elanco representative will call you back. Thank you for your understanding.